In this role, you will provide front-of-house customer service, administrative support, and assist with community programs and events that connect and support local community members.
As the first point of contact for visitors, you will deliver friendly and professional service while helping ensure the centre remains a welcoming and inclusive space for the community.
Please note: This is an identified Aboriginal and/or Torres Strait Islander position.
Key Responsibilities Customer Service
- Provide front-of-house support and act as the first point of contact for visitors and enquiries
- Assist community members to access relevant services, programs and activities
- Respond to general enquiries and resolve routine issues in a professional manner
- Build positive relationships with community members and service providers
- Provide general administrative support to the team
- Maintain accurate records and data entry within internal systems
- Assist with documentation, reporting and communication tasks
- Assist with organising and coordinating community programs and events
- Support event logistics including venues, catering, supplies and preparation
- Participate in community activities and engagement initiatives
You will bring:
- Experience working with Aboriginal and culturally diverse communities
- Strong customer service and administrative skills
- Excellent communication and interpersonal abilities
- Ability to build positive relationships with a wide range of people
- Strong organisation skills and attention to detail
- A positive, supportive and community-focused attitude
- This is an identified Aboriginal and/or Torres Strait Islander position
- Current C Class Driver’s Licence
- Ability to obtain a National Police Clearance
- Opportunity to make a positive impact in the local community
- Work in a supportive and inclusive team environment
- Be involved in community programs, events and initiatives that support local people
- Opportunity to build meaningful relationships with community members and organisations
