What You’ll Do
- Handle incoming customer calls and provide clear, helpful support
- Resolve service issues and rebook missed services
- Action Salesforce cases and manage a high volume of daily tasks
- Respond to shared inbox emails
- Update customer information and schedule services
- Strong customer service background
- Confident using Office 365
- High attention to detail and ability to multitask
- Reliable, patient, and committed to turning up and doing your best
- Self-motivated, safety-focused, and able to work both independently and in a team
- Call centre or Salesforce experience
- Variety in work – mix of customer service and administrative tasks.
- Supportive team environment – work with friendly, collaborative colleagues.
- Career growth – opportunity to develop skills and expand responsibilities.
- Skill development – enhance customer service, multitasking, and admin capabilities.
