You will play an important role in supporting safe, reliable transport operations while maintaining accurate records and ensuring compliance with contractual requirements.
* This is an Aboriginal and Torres Strait Islander Identified position *
Key Responsibilities
- Monitor road network conditions, alarms, CCTV feeds and incoming notifications.
- Assess, prioritise and escalate faults, incidents and safety hazards.
- Coordinate operational responses with internal teams, contractors and relevant stakeholders.
- Track incidents through to resolution, handover or formal closure.
- Maintain accurate fault records, shift logs and operational reports for compliance and auditing.
- Communicate updates to the Department of Transport and Planning and other authorised stakeholders.
- Complete effective shift handovers and follow workplace safety and fatigue management procedures.
- Experience in a control room, network operations, transport, utilities, telecommunications, logistics or incident coordination.
- Strong attention to detail and accurate record-keeping skills.
- Clear written and verbal communication skills, including under pressure.
- The ability to follow procedures, assess risks and escalate issues appropriately.
- Confidence using computer systems and learning new technologies.
- The ability to work independently and collaboratively within a rotating 24/7 shift roster.
- Knowledge of road networks, traffic operations or intelligent transport systems (advantageous).
- Relevant qualifications in transport, operations, emergency management, technology or civil infrastructure.
- Career development: Opportunities to grow your skills and explore internal career pathways.
- Learning opportunities: Access to online training and professional development.
- Inclusive workplace: A culture that values safety, diversity and respect.
- Team environment: Work alongside experienced professionals in a collaborative operational setting.
