Quality Assurance & Improvement Coordinator

Quality Assurance & Improvement Coordinator

Job Type:

Permanent / Full Time

Location:

Other, Melbourne

Category:

Admin / Secretarial / Office Support

Sub Category:

Other

Date Published:

27-Oct-2026

Job Reference

1261528

Goal Indigenous Services are seeking an experienced Assurance & Improvement Coordinator to support the effective delivery of these important transport infrastructure contracts in Williamstown.

* This is an Aboriginal and Torres Strait Islander Identified position *

Key responsibilities
  • Management Systems & Document Control: Maintain the contract management system, document registers, records and SharePoint repositories. Coordinate document reviews, approvals, training and compliance updates.
  • Audit & Assurance: Coordinate audits and assurance activities across operational, commercial, technical, data and HSEQ functions. Track corrective actions and report on compliance, risks and control effectiveness.
  • Non-Conformance & Continuous Improvement: Manage non-conformance and corrective action processes, analyse trends and identify opportunities for improvement. Support innovation initiatives and monitor their implementation and benefits.
  • Governance & Readiness: Maintain program plans and governance controls, coordinate reviews and readiness assessments, and ensure requirements are embedded into operational processes through training and audits.
You will ideally bring:
  • Experience in quality, assurance, systems or continuous improvement within infrastructure, transport, utilities, construction or maintenance services.
  • A relevant qualification in quality, auditing, business, engineering or civil construction.
  • Strong knowledge of ISO 9001, integrated management systems, auditing and corrective action practices.
  • Excellent document control, analytical, report-writing and facilitation skills.
  • The ability to influence stakeholders and embed consistent processes across frontline and management teams.
  • A current Victorian driver’s licence.
  • ISO 9001 auditor certification will be highly regarded.
Benefits:
  • Flexible working: Hybrid working arrangements from our Williamstown office, with flexibility requests genuinely considered.
  • Career development: Opportunities for professional growth, internal mobility and skills development through our online learning platform.
  • Financial benefits: Access to novated leasing and a share-matching program.
  • Inclusive culture: A strong commitment to safety, diversity, inclusion and recognising the contributions of our people
Apply now  or send your resume to - cclyne@goalis.com.au
APPLY NOW

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